General Information

• What subjects and levels do you offer tutoring for?

  • All subjects in KS1 and KS2. We can also provide tutoring in preperation for KS2 SATS or the 11+. We also provide tutoring for most subjects up to GCSE. These include the core subjects up to higher tier. Please get in contact to discuss this further.

• Do you provide online, in-person, or hybrid tutoring?

  • We provide face to face tutoring only. We have tried online tutoring but as a company we feel that this is not the best we for children to learn.

• How do I book a tutoring session?

  • Please get in contact via email or via the contact us page.

• Can I get a free trial lesson?

  • No, we do not offer trial lessons.

• What qualifications do your tutors have?

  • Teachers with QTS and over 20 years of teaching experince across varying settings.

Scheduling & Lessons

• How long are tutoring sessions?

  • Minimum 1 hour sessions but these can be more dependent on the needs of the student.

• How do I reschedule or cancel a session?

  • Please send us an email or text. We have a 24 hour cancellation policy.

• What happens if I miss a lesson?

  • If you have given succicent warning (24 hours) we can simply reschedule.

• Can I request a specific tutor?

  • No, it depends on tutor availability.

• Do you offer group lessons as well as one-to-one tutoring?

  • Yes, we can provide these in person if needed.

Pricing & Payments

• How much does tutoring cost?

  • This is dependent on lessons and outcomes but starting price is £30 an hour.

• Do you offer discounts for block bookings or multiple students?

  • Yes, please get in contact ot discus further.

• What payment methods do you accept?

  • Card, invoice or bank transfer.

• Is there a contract or can I pay as I go?

  • Pay as you go. However, multiple missed sessions mean we may take on other students during that time.

• Are there any hidden fees?

  • No, what you see is what you pay.

Parents & Students

• How do you track progress?

  • Notes and recaps written by the tutor. These are kept confidential.

• Will parents get feedback after each lesson?

  • Parents can ask whenever they would like an update on progress. Parents usually remain on contact throughout the tutoring as this ensures students and parents are aligned in their tuition.

• Can tutoring help with exam preparation (GCSE, A-Level, SATs, etc.)?

  • Yes, please get in contact to discuss further.

• Do you provide homework help or long-term study plans?

  • Yes, please get in contact.

Safety & Policies

• Are your tutors DBS checked (or background checked)?

  • Yes we are all DBS checked

• What is your cancellation policy?

  • 24 hours notice or full payment is requried. Multiple missed lessons will result in your slot being taken by another student.

• What if I’m not happy with my tutor?

  • We can stop tutoring at any time. Please get in contact if you are not happy with the service.